Ware House And Distribution WHAT MAKES A GOOD CUSTOMS BROKER Willingness to establish and maintain a close working relationship with clients. An in-depth knowledge of the clients imported goods. The Broker is up to date with the latest Customs rules and regulations. The broker is prepared to get the job done safely, quickly and economically, thus enabling the client to focus on selling the merchandise. Compliance with the regulatory and statutory requirements on behalf of the importing client. Patience, sound communication skills and attention to detail are the keys to error-free imports and exports. Acting as the ready link between clients and the Australian Customs Service by ensuring that all documentation and fees are looked after diligently. The knowledge, experience and expertise to ensure that your goods clear Customs without delay. A level of trust with clients to ensure streamlining your business processes and improving your bottom line. Understanding your particular requirements and the level of service that you need.